LET’S MAKE THIS EASY
Next-level Care to Make Your Transition a Breeze
Start With the End in Mind
Having helped over 100 organizations transition their facilities management systems and data to ebase, we know what needs to be done. Our proven implementation strategy preserves your historical data, configures each module to your specific preferences and ensures your transition to ebase is effortless.
#dataimport
#usersupport
#customization
#DataMigration
#databasemgt
#golive
1
We've got your data covered 🔍
We'll import all your facility data, including buildings, rooms, assets, drawings, and more. Any other important info like work orders and facility permits? Just say the word and we'll add those too.
2
Create a system that’s all yours 🎨
Your organization is one of a kind. We’ll listen carefully and then help you tailor each module with customized templates, terms, fields, system alerts and routing processes that reflect your unique needs.
3
Tap into support that never stops 🤝
The second you become an ebase customer, your entire team becomes part of our family. Customized training, including manuals, videos, and in-person sessions get everyone up to speed quickly and are available to your team for as long as you have the software.
WE’RE NOT GOING ANYWHERE
Get Ready for a New Level of Support 🤲
We’re here to ensure your facility management needs are met. Whether it’s training new employees to become ebase experts, coaching existing users on a new approach, or helping you get that number you need for a last-minute report, we’re here for you.
Have a quick question or new idea? The ebase help desk is a quick phone call or e-mail away from connecting with one of our amazing client service coordinators. Support is available 24/7 through our help desk and users can chat with us directly Monday through Friday, 8:00 AM – 5:00 PM Eastern Time.
While your work clock may start earlier or go later than our live support – we’ve made it easy to find quick answers in our help articles and video tutorials. Browse through our Knowledge Base articles to find exactly what you need.
CONNECT. LEARN. GROW.
When our team talks with our users, the knowledge flows both ways. The valuable dialogue that happens in our ebase University doesn’t just heighten your experience, it helps us shape future modules.
LET’S MAKE THIS EASY
next-level care to make your transition a breeze
Start With the End in Mind
Having helped over 100 organizations transition their facilities management systems and data to ebase, we know what needs to be done. Our proven implementation strategy preserves your historical data, configures each module to your specific preferences and ensures your transition to ebase is effortless.
#dataimport
#usersupport
#customization
#Golive
#datamigration
#Datamgnt
1
We've got your data covered 🔍
We'll import all your facility data, including buildings, rooms, assets, drawings, and more. Any other important info like work orders and facility permits? Just say the word and we'll add those too.
2
Create a system that’s all yours 🎨
Your organization is one of a kind. We’ll listen carefully and then help you tailor each module with customized templates, terms, fields, system alerts and routing processes that reflect your unique needs.
3
Tap into support that never stops 🤝
The second you become an ebase customer, your entire team becomes part of our family. Customized training, including manuals, videos, and in-person sessions get everyone up to speed quickly and are available to your team for as long as you have the software.
WE’RE NOT GOING ANYWHERE
Get ready for a new level of support 🤲
We’re here to ensure your facility management needs are met. Whether it’s training new employees to become ebase experts, coaching existing users on a new approach, or helping you get that number you need for a last-minute report, we’re here for you.
Have a quick question or new idea? The ebase help desk is a quick phone call or e-mail away from connecting with one of our amazing client service coordinators. Support is available 24/7 through our help desk and users can chat with us directly Monday through Friday, 8:00 AM – 5:00 PM Eastern Time.
While your work clock may start earlier or go later than our live support – we’ve made it easy to find quick answers in our help articles and video tutorials. Browse through our Knowledge Base articles to find exactly what you need.
CONNECT. LEARN. GROW.
When our team talks with our users, the knowledge flows both ways. The valuable dialogue that happens in our ebase University doesn’t just heighten your experience, it helps us shape future modules.